Assume, you created a customer reward program in our system and after processing real transactions you have got bonus points charged to member accounts. What’s next?
It is required to notify program members about earned bonuses and provide a way for them to browse the history of purchases and received bonus points. Your client should see that bonus calculation system is absolutely transparent. Bonus points do not appear from nothing and will not disappear suddenly.
We provide 3 ways to notify your program’s members:
1. You add a link on your web site to our special member console application. Your clients will get all relevant information using our online application hosted on our site. This does not cost you a dime – just put a link to our application to your web site.
2. You want to create an application yourself providing some additional functionality like notifying clients using SMS. In this case costs of development depend on your requirements. We provide API to get the data from our system. Please contact us support@pointloyalty.com to get help on integration issues.
3. You don’t have a web site and you don’t need it at all. Just let your clients know the link to this page http://www.pointloyalty.com/member.html and tell them that your company is our partner. Your loyalty program’s members will be able to browse their bonus points directly from our web site.
We are ready to discuss any additional requirements and ideas on notifying on the system of your member’s notification.
Source: http://www.pointloyalty.com/blog/2009/02/26/program-members-notification/
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